Privacy notice

Who is responsible

MCO Operations LLC, 30 N. Gould St. #54463, Sheridan, WY 82801, United States. Contact: contact@mcooperations.com, +1 (307) 410-7289. The managing member, Mark Carkov, is responsible for data protection questions.

What happens when you open this page

The site is static: a single page delivered by our hosting provider, Vercel Inc. Like every web server, theirs records technical request data in order to deliver the page and to defend against attacks and abuse:

• your IP address
• the date and time of the request
• the page or file requested, and the response status
• your browser type, version and operating system
• the referring page, if your browser sends one

We use this only to operate and secure the site. It is not combined with anything else, not used to profile you, and not used for advertising. The legal basis under the GDPR is our legitimate interest in providing a working and secure website (Art. 6(1)(f)). Retention is governed by our hosting provider's log retention, which is short-term and measured in days, not years.

Web fonts

This page loads the Inter typeface from Google Fonts (fonts.googleapis.com and fonts.gstatic.com), operated by Google LLC. To deliver the font files, your browser connects to Google's servers, which means your IP address and browser information are transmitted to Google. We do this for consistent typography; the legal basis is our legitimate interest in a correctly rendered site (Art. 6(1)(f) GDPR). Google may process this data outside the European Economic Area. If you would rather avoid it, you can block those two domains in your browser — the page remains fully readable in your system font.

Cookies, tracking and analytics

None. This site sets no cookies of its own, uses no local or session storage, and contains no analytics, heatmap, A/B-testing, remarketing or social media tracking code. There is nothing to consent to, which is why you are not shown a cookie banner.

The enquiry form on our contact page

The form on our contact page is not a web form in the usual sense. Nothing you type is transmitted to this website or to any third-party form service. When you press Send enquiry, your browser assembles the fields into a plain-text message and opens it as a pre-filled draft in whatever email program is set up on your device. Nothing reaches us until you send that draft yourself, and if you close it instead, we never see a thing.

Because the message then travels as ordinary email, it is processed from that point on exactly as described in the next section. If you would rather not use the form at all, simply write to contact@mcooperations.com — it makes no difference to us.

If you contact us

When you email or call us, we process what you send us — your name, email address or phone number, your company and whatever you tell us about your situation — in order to answer and, if it goes further, to prepare a proposal. The legal basis is the performance of or preparation for a contract (Art. 6(1)(b) GDPR) and our legitimate interest in replying to business enquiries (Art. 6(1)(f)).

Our email is handled through Cloudflare Email Routing (Cloudflare, Inc.) and delivered into a Google Workspace / Gmail mailbox (Google LLC). Those providers process the message in transit and at rest on our behalf.

We keep correspondence as long as needed to deal with your enquiry, and afterwards only where a statutory retention period applies. Enquiries that do not lead to an engagement are deleted once it is clear there is nothing further to discuss.

Information you share with us during an engagement is confidential. We sign a mutual non-disclosure agreement on request before any data changes hands, and we never use client information for anything other than that engagement.

What we never do

• We do not sell, rent or trade personal data.
• We do not send unsolicited marketing email.
• We do not share your data with advertising networks or data brokers.
• We do not take referral fees or commissions from tools or platforms, so we have no reason to pass your details to a vendor.

Your rights

If the GDPR or a comparable law applies to you, you have the right to ask us for access to the personal data we hold about you, to have it corrected or deleted, to have its processing restricted, to receive it in a portable form, and to object to processing based on legitimate interest. Where processing rests on consent, you may withdraw that consent at any time.

Write to contact@mcooperations.com and we will deal with it. You also have the right to complain to a data protection supervisory authority in your country of residence.

International transfers

MCO Operations LLC is based in the United States, and the providers named above are US companies. If you contact us from the European Economic Area, the United Kingdom or Switzerland, your data is therefore processed in the United States. Our providers rely on the European Commission's standard contractual clauses and, where applicable, the EU-U.S. Data Privacy Framework.

Children

This is a business-to-business website. It is not directed at children, and we do not knowingly collect data from anyone under 16.

Changes

If this notice changes, the updated version appears on this page with a new date at the top. The date above tells you which version is current.